Client Testimonials

Paul W. - Healdsburg, California

Sent from a former client to a potential client:

"Dear Rebecca,

We recently used Indoor-Restore for some remediation work on our newly purchased home in Healdsburg. They responded more quickly than others to our proposal request and also provided a lot more detail on the work to be performed. We also found them to be very efficient and flexible as we encountered changes along the way. Their on site people were very courteous, knowledgeable and took time to explain exactly what they would be doing. They did everything the could to ensure that the project went as planned and as we wanted. When they had finished you could not tell they had been there except for the clearance report and warranty. I sent their final report to the original company that did the air analysis identifying the issue and they confirmed that Indoor-Restore had done exactly what was required to rectify the situation. As you can most likely tell we are very happy campers with Indoor-Restore.

If you have any additional specific concerns or questions please let me know.

Have a great weekend, Paul"

Jim H. - San Francisco, California

"When we were considering buying a 27,000 square foot office/warehouse building for our construction business, my business partners recommended that we have an inspection performed. We contacted your company to schedule an inspection. You sent out an inspector to our site within 24 hours and we had a beautiful report with color pictures within 48 hours. After reviewing the report, we decided that the property had way too many defects. Your inspector discovered defects that we did not observe during our 2 walk through inspections of the property prior to their inspection. You was very thorough and their report was critical to our decision making process. We would recommend IndoorRestore to anyone that is thinking about making a property purchase. They will save you time, effort, and money."

John & Barbara Baker - Davis, California

"My wife and I always thought that March Madness described the NCAA Basketball playoffs until we were ready to sell our condo. Then a seller's worst nightmare, "MOLD" was discovered growing in our closet. Fortunately, IndoorRestore was recommended by our Real Estate Agent as a quality company to take care of our problem professionally and quickly. That was an understatement. From the time we first called Rob to investigate our situation, identify the type of mold, give us a contract and finish the project; it had only been only one week. In today's world, that was not only amazing, but a miracle. His staff, Merle and Obei, were courteous, technically knowledgeable and most of all, professionally qualified. Rob's daily updates and attention to details was certainly appreciated and relieved a lot of our stress. I cannot believe how fortunate we were in engaging their company to eradicate this situation, especially just before putting our condo up for sale. As a direct result of their professional services, we were able to put our condo on the market a week later and it was sold in 2 days. The potential buyer was told that our condo was now the cleanest in town. We would like to thank IndoorRestore Services and your staff for providing us with not only the best quality service, but always being there to ensure a positive conclusion. For anybody reading this letter, my wife and I would not hesitate to recommend their company. To paraphrase a leading Insurance Company's motto: "You're in Good Hands with IndoorRestore Services."

Yuan Xong - Las Vegas, Nevada

"Thank you for your professionalism all the way through the remediation on our hotel. The management and staff were very impressed."

Goodwin Foundation - New York

"This Certificate of Appreciation is issued to the staff of Indoor-Restore Environmental Services in recognition of your outstanding efforts, skills and courage in supporting the people of Louisiana affected by Hurricane Katrina. Your contributions, dedication and generosity will be long remembered by those you helped."

Claire Walters - Phoenix, Arizona

"Many thanks for your prompt response to my request for a pre-purchase mold inspection. I was extremely impressed with the expertise and comprehensiveness involved in the inspection and the report. My experience with Indoor-Restore has been outstanding. Consider me one satisfied customer."

Joan Bradford - Santa Monica, California

"My family and I were suffering from many health effects and thought that maybe we had a problem with our home. Your company was incredible! We really appreciated how you sent out an inspector the same day we called and then we had our report the next afternoon. I was really surprised about the entire experience and how smoothly such a scary situation went. The inspector was punctual, professional, and extremely helpful. He answered every one of my questions when I called and gave me some great advice. I will recommend your company to anyone I across with similar problems. Thanks!"

Doug Reynolds - Langley, Virginia

"We are writing this letter of appreciation in recognition of the excellence in service your staff provided to our agency. Throughout the testing and clean-up process we have been no less than impressed with the ability of your field workers and office staff to respond promptly to our questions and special needs, which is a huge commendation for modern businesses.

The instructions we received from your inspectors during and following the remediation have led us to rethink our indoor environmental controls. We will be petitioning to our superiors to renovate these systems to prevent such a situation from happening again.

We will highly recommend your organization to any peers who may experience a situation similar to ours."

Maria Fernando - Los Angeles, California

"I know that when you came to our home you knew little about our situation. Thank you for taking the time to understand what we had been going through health wise with our property and offering the suggestions you did. The report was straight-forward and I believe we will use your company to take care of our mold problem as soon as we meet with our realtor. Once again, thank you."

Paul & Michele D. - Chicago, Illinois

"My wife and I would like to take the opportunity to thank you for your inspection report. It was very thorough and efficient and we wouldn't hesitate to call you again in the future if we need to."

Victor Romano - Newark, New Jersey

"As a first time homeowner I feel like Stephen and the rest of your staff at Indoor Restore did a fantastic job. Steve answered all of the questions I had, usually before I was even able to ask them. He obviously has done a number of inspections and has a great deal of experience with mold and water damage issues. The repair recommendations were clear in a way that I could understand. We will for sure be using your company to manage these issues."

Mark Goldman & Associates - Houston, Texas

"My client and I are very happy with your report and appreciate your staff taking the time to go over all of the details with us. We would like to retain your service for remediation. Please let us know the soonest you can meet. Thank you."

Joseph Engelman - San Francisco, California

"I just wanted to let you how much I appreciated your professionalism and respectfulness when you came to my home. Both Rick and I have never had a contractor arrive in our home on time AND take their shoes off immediately at the front door. You were very clear in explaining every question we asked you and we could tell you were an expert in your field. Thanks again despite our test results!"

Richard Stammner - Los Altos, California

"I am writing to let you know that our company was very satisfied with your no-nonsense approach to the remediation work performed at our Los Altos office building. At the time we were under pressure to get work completed immediately, without the luxury of collecting bids. It was only after the work you did that we found out you would have been our best choice anyway. Thank you for making me look good and letting our staff breathe easier. Your entire staff were very enjoyable to talk too and be around during the remediation process."

Taylor Family Foundation - Livermore, California

Sent following our service donation:

"This is SO great. Thank you so much! We would like to recognize Indoor Restore Environmental Services in our program for your donation. We truly appreciate your generosity!!"